What do I need to bring with my laptop when I drop it off?
You must bring your laptop AC adapter so we can work on the laptop while on AC power.
If you do not bring your AC adapter, we will only be able to work on the system for a limited amount of time until the battery runs out.
What is the best anti-spyware program?
Unfortunately, no one program will stop all spyware. The best way to avoid getting spyware is to practice good web browsing habits. Don't click on anything that you don't recognize which is telling you your computer is infected. Using Mozilla Firefox web browser versus Internet Explorer can substantially lower the risk of running into spyware and phishing websites. Also, by installing Spywareblaster (and updating at least monthly), you will lower the risk of running into these rogue websites designed to steal your money.
How long will you take to fix my computer?
This is entirely dependent upon the state of your computer when we receive it.
After a brief evaluation of your computer, we will provide you with
an estimated time of completion.
